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Claim Management

Help our customers throughout life's moments and launch an exciting career path at the same time

Join the Claim Management Team

From benefits and leave specialists to return to work experts, our claim management team plays a critical role in Unum's operations, helping our customers in their time of need.

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The claim management teams are often called the 'heart' of Unum. Not only do our benefits and leave specialists drive the delivery of our products and services, they also bring our caring spirit to life by serving our customers with empathy and expertise.
Benefits and leave specialist guide customers through the claim process. Managing claims from end to end builds communication and business acumen and promotes critical thinking, problem-solving and team-building skills that will help you get to the next level. 
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Claim management is a great place to grow as a leader. Career development programs, mentoring, coaching and advancement frameworks help build leaders ready to guide teams and manage large-scale business operations.  
Opportunity & Flexibility
Our claim management teams work both remote and in the office, and many work a hybrid schedule of both. This offers flexibility and balance to ensure our team thrives while helping our customers do the same. 
On-site and remote training helps ensure the team is prepared to serve our customers and continually learning and growing as professionals. Whether you have prior experience in the insurance industry or are new to the industry, we have a place for you. 

Learn More About Life at Unum

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Inclusion and Diversity
Our active and vibrant employee resource groups help us steer corporate inclusion and diversity efforts. We host events throughout the year celebrating and promoting the diversity of our workforce. 
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Our Purpose
At Unum, we support people through some of the most difficult times of their lives and our commitment gives millions the peace of mind that comes with protecting themselves and their loved ones.
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Our Locations
Collaboration is key, and our sense of teamwork is not bound by borders. We have offices in the U.S., England, Ireland, Poland and remote teams across the globe.