location banner

Claim Management

Help our customers throughout life's moments and launch an exciting career path at the same time

Join the Claim Management Team

From benefits and leave specialists to return to work experts, our claim management team plays a critical role in Unum's operations, helping our customers in their time of need.

Contact Center representative


The claim management teams are often called the 'heart' of Unum. Not only do our benefits and leave specialists drive the delivery of our products and services, they also bring our caring spirit to life by serving our customers with empathy and expertise.
Benefits and leave specialist guide customers through the claim process. Managing claims from end to end builds communication and business acumen and promotes critical thinking, problem-solving and team-building skills that will help you get to the next level. 
Employees walking and talking
Claim management is a great place to grow as a leader. Career development programs, mentoring, coaching and advancement frameworks help build leaders ready to guide teams and manage large-scale business operations.  
Opportunity & Flexibility
Our claim management teams work both remote and in the office, and many work a hybrid schedule of both. This offers flexibility and balance to ensure our team thrives while helping our customers do the same. 
On-site and remote training helps ensure the team is prepared to serve our customers and continually learning and growing as professionals. Whether you have prior experience in the insurance industry or are new to the industry, we have a place for you. 

Life at Unum

Learn more about life at Unum.